In an effort to ensure that our products and services are still in line with our client types, Belconnen Premier Inn recently utilized the services of SpySee Mystery Shopping.

From initial consultation with Rachel & Carolyn through to the itemized report on how our business performed, SpySee Mystery Shoppers ensured that every part of their service was customized specifically for our business. They even discussed the outcomes with our staff afterwards!

I found that the use of a Secret Shopper offered a valuable check up for our business and also helped to ensure that our staff received the recognition they deserved for a job well done.

The overall value we received from our inaugural secret shop has ensured that it becomes a regular segment of our annual budget.