At SpySee we believe the responsible collection and use of personal information is fundamental to developing a business based on enduring relationships with its customers, suppliers, owners and staff. "Personal information" is defined as information or an opinion through which an individual's identity is apparent or can be reasonably ascertained. 

SpySee is bound by the National Privacy Principles in the Privacy Amendment (Private Sector) Act 2000. SpySee is committed to respecting the individual's right to privacy and has developed honest, transparent protocols to ensure personal information is handled appropriately. 

Collecting your personal information

Information is only collected if it is required for one or more of SpySee functions. 

It is collected by fair and lawful means and not in an intrusive way. 

SpySee prefers to collect information directly from the individual. 

SpySee will take reasonable steps to inform the individual that the collection has occurred, why the collection occurred and how the information may be accessed. 

Use and disclosure

Personal information is never sold to other parties.

Specific needs

To meet the individual's specific needs SpySee may disclose the personal information to the organisations which:-

• provide/manage/administer a service or product such as the share registry, printers and mail out house 
• are involved in the payments system including financial institutions, credit card providers and payment organisations 
• are involved in the maintaining, reviewing and developing SpySee' business systems including testing or upgrading our computer systems 
• provide legal or accounting advice 
• require or are authorised by law to access the information.

Email Management

Website visitors email addresses are only recorded if the user chooses to leave a message. 

An email address will only be used for the purpose for which it was provided. 

Website

SpySee does not collect any personal information about an individual when the website is visited unless the user chooses to provide such information. The information received depends upon what the user does when visiting the site. 

Site Visit Data - the following is recorded and collected for statistical purposes:-

• The server address of the visitor 
• The name of the top-level domain from which the internet was accessed 
• The date and time of the visit to the website 
• The pages accessed and documents downloaded

The recording of such information enables us to identify the areas of the site that are most popular and to tailor the site accordingly. 

Links - the website contains links to other sites. SpySee is not responsible for the content and privacy practices of other web sites. 

Keeping personal information accurate and
up-to-date

SpySee will take all reasonable steps to make sure personal information we collect, use or disclose is accurate, complete and up-to-date. 

If an individual believes the personal information is not accurate, complete or up-to-date please contact us.

Data security

SpySee protects against misuse; loss; unauthorised access, modification or disclosure of personal information by:

• Requiring all employees to observe confidentiality protocols 
• Controlling access to the premises and paper based systems 
• Adopting measures to secure the computer network used for storing, processing and transmitting personal information 
• Protecting communications via data transmission from interception eg email and unauthorised access to the computer network.

Personal information is retained only for as long as necessary to fulfil the purposes for which information was collected or as required by law. Once used for the intended purpose paper documents containing personal information are shredded.

Anonymity

SpySee does not require individuals to provide personal information unless the information is required to do business.

Sensitive information

SpySee does not collect "sensitive information" about an individual. Sensitive information means information or an opinion about an individual's:

• Racial or ethnic origin; or 
• Political opinions; or 
• Membership of a political association; or 
• Religious beliefs or affiliations; or 
• Philosophical beliefs; or 
• Membership of a professional or trade association; or 
• Membership of a trade union; or 
• Sexual preferences or practices; or 
• Criminal record 
• Health status

Resolving privacy issues

Individuals who have an issue which they wish to raise with the Company may do so by contacting the Privacy Officer. (Contact Us)

If the individual is not satisfied with the responses provided by SpySee the matter may be taken to the Privacy Commissioner who will investigate the matter. More information may be obtained from the Commissioner's website at http://www.privacy.gov.au/.