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Customer Service

... is the new marketing.

 

Customer Experience Healthcheck

Your customer has choices. Why will they choose to spend their money...

 

Service Heroes

Share your stories about customer service superheroes.

 

Tell Us

Share your customer service experiences with us.
Home Customer Service Heroes
Customer Service Heroes PDF Print E-mail

[Customer Service Heroes]In today's economic climate with all the talk about recession, the key for your business is to be the one that gets the largest slice of the work available. Your customers are your special recession busters!

By meeting and exceeding their expectations time after time you can deepen your relationship with them.  This is especially important when customers are buying less and are more conscious of where, when and on what they spend their money.

Your customers want innovative solutions and better service. We want to hear about your Customer Service Heroes. Has anyone in your organisation gone the extra mile, come up with a great solution or simply exceeded expectations time after time?

By rewarding great service, bad service has something to aspire to!

To make a nomination, simply complete the form below with a brief description of your Customer Service Hero. The nominator's contact information is required for a nomination to be considered.

Each month SpySee will be looking for Customer Service Heroes in a different industry. Winners in Canberra will receive a Banquet Box Lunch from Tulips Café & Catering delivered to their door.

Your Name:
Email Address:
Age:

What customer service hero would you like to tell us about?


Business Name:
Location:
Staff Member Name/Description:
Date Of Visit:
(if known)
Your Experience:
I would also like to sign up for SpySee News, our informative e-newsletter.

 

Customer Experience Assessors Wanted

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Customer Experience Assessment

A Customer Experience Assessment is one way of giving a voice to your customer. It's a step on the path to customer collaboration, for its strength lies in listening.

Rewards

Suggested products or services to reward your star performers

Reviews

Reviews provide useful feedback to potential customers about our mystery shoppers' purchasing experiences at various businesses.

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